Massachusetts moves to hold CVS accountable for overcharging customers
CVS is the most penalized food retailer in Massachusetts for overcharging customers -- but now the state is ordering CVS to stop illegal overcharges.WBZ-TV (CBS) in Boston reports that "in 2007 and 2008, no retailer paid more in fines for overcharging customers than CVS, according to data from the state's Office of Consumer Affairs."
"State inspectors found 425 instances of overcharging in 2007, and 711 in 2008. The state fines CVS $359,600 for the violations. The number of violations was significantly higher than those for other retailers."
"These problems are solvable. Other retailers have solved them. It takes training the labor force, it takes management initiative and oversight, but none of this is insolvable. And I think it's fair to say retailers understand that and now they really have to. The rubber's meeting the road and now they have to bring about results," said Barbara Anthony of the Office of Consumer Affairs and Business Regulation.
Watch the WBZ-TV coverage here: http://wbztv.com/video/?id=78764@wbz.dayport.com
Or read the full story here: http://wbztv.com/local/cvs.shaws.overcharging.2.1079024.html
Posted by Alex G. on July 14, 2009, 1:49 PM
2 Comments
Comments posted to the Cure CVS Blog are the sole property of the individual posting them, and do not necessarily reflect the viewpoints of the Cure CVS campaign, Change to Win, its affiliated unions, or its leadership.
Hm... I saw a few other posts on some of these articles you've written... I guess you delete everything you don't like. Afraid everyone will know about your ulterior motives? Unionizing cvs? I bet you'll delete this too. And I'll have to post it again and again, every day so that everyone knows what you're really after.
I'm sure the State Offie of Consumer Affairs just made all of this up as some kind of conspiracy to help unionize CVS. Get a grip Johnny Boy.
You are either a boss/manager who gets paid to defend CVS for this kind of garbage or you are just an idiot.